Professional learning refund policy

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Occasionally the GTAV receives enquiries regarding cancellation of Professional Learning registrations prior to or just after the event.  While the association would like to be able to forward a full refund in all instances, we regret that we are not able to do so.

The following policy has been formulated so that neither delegates and schools nor the GTAV are financially disadvantaged as a result of cancellations.

See below for list of Refund Guidelines.

1. A written request for any cancellation refund is required.
2. Where possible, a doctor’s certificate should be attached.

GTAV recognises that in some instances (e.g. sudden illness in the family), it is impossible to give much notice.  The following guidelines indicate the refund which will apply regardless of the number of days for which a delegate has been registered.

Refund Guidelines

No warning of cancellation                                                No refund

Cancellation on the day of event                                        No refund

No warning but doctor’s certificate provided afterwards       20% refund

Less than one week’s warning of cancellation                    20% refund

Less than two week’s warning of cancellation                    50% refund

More than two week’s warning of cancellation                    Full refund